Privacy Policy

Introduction

At tonotes.com ("we," "our," "us"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, mobile applications, and other related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms set forth in this policy, please refrain from using our Services.

1. Information We Collect

We collect both Personal Information and Non-Personal Information when you interact with our Services. The types of information we collect include:

Personal Information:

• Account Information: When you create an account, we collect your name, email address, username, password, and other information necessary to authenticate and maintain your account.
• Payment Information: If you subscribe to premium services, we collect payment details, such as credit card numbers and billing information, through third-party payment processors.
• User-Generated Content: Any content you create or upload, including notes, documents, files, and other data that you store in your account.

Non-Personal Information:

• Usage Data: We collect information about how you interact with our Services, such as your IP address, device information, browser type, operating system, and the pages you visit on our platform.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and track website activity.

2. How We Use Your Information

We use the information we collect to provide and improve our Services, communicate with you, and ensure the security of our platform. Specifically, we use your information for the following purposes:

• Account Management: To manage and operate your account, authenticate users, and provide access to features of our Services.
• Customer Support: To respond to inquiries, troubleshoot issues, and offer customer service.
• Communication: To send service-related updates, promotional offers (if you have opted in), and other important notifications.
• Service Improvement: To analyze usage trends, improve functionality, develop new features, and optimize the user experience.
• Legal Compliance: To comply with applicable legal obligations, including enforcing our terms of service and addressing fraudulent or illegal activities.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, providing customer support, and performing analytics.
• Legal Obligations: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, provided that such information will remain subject to the terms of this Privacy Policy or any revised policy that may apply.
• Consent: We may share your information with third parties if you have provided explicit consent for such sharing.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your data is no longer needed for business or legal purposes, we will securely delete or anonymize your information in accordance with industry standards.

5. Data Security

We take the security of your personal information seriously. We implement a variety of physical, technical, and administrative measures designed to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have certain rights regarding your personal data, including:

• Access and Correction: You can request access to the personal data we hold about you and request corrections if necessary.
• Data Deletion: You can request the deletion of your personal information from our database. Please note that certain data may be retained for legitimate business or legal reasons.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email or by contacting us directly.
• Cookies Preferences: You can control the use of cookies via your browser settings or through our cookie consent tool.

7. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete that information. If you are a parent or guardian and believe that we have collected information about a child, please contact us immediately.

8. International Data Transfers

If you are located outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries that may have different data protection laws. By using our Services, you consent to the transfer of your data across borders.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we update the policy, we will post the revised version on our website with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights as described above, please contact us at:

tonotes.com

Email: support@tonotes.com